How are the personalised videos created?
We use generative AI technology to create a unique video around the information you provide, then prepare the finished digital video for your order.
Will the person look exactly like my photograph?
No. Your photograph is used as a reference, but AI can produce differences in facial appearance, clothing, movement and other details. It is a creative likeness rather than an exact photographic clone.
What kind of photograph should I upload?
A clear, front-facing, well-lit photograph where the person’s face is easy to see gives the best reference. Please only upload a photo you have permission to use.
What can I personalise in a birthday adventure?
You can give us their first name, age, chosen adventure, favourite things and your own birthday message. Choose “Something Else” if you want to describe a different adventure.
Can AI make mistakes?
Yes. Generative AI can occasionally create small visual inconsistencies or unusual details. We aim to provide a polished creative result, but normal AI variation is part of the product.
How long are personalised messages?
Our personalised story and message service is one complete 30-second video for £29.99. Birthday Adventures are a separate £14.99 service.
How will I receive my finished video?
Your finished video is delivered electronically using the email address supplied with your order.
What if there is a genuine problem with my video?
Contact us at hello@makeitaboutthem.co.uk and tell us what has gone wrong. We will review genuine generation or delivery faults and work with you on an appropriate solution.
Can I share the finished video on social media?
Yes, your personalised gift video can be shared with family and friends and on your personal social media.